System Glitch At The Mumbai Airport Delays More Than 50 Flights!

Several flights at the Mumbai airport were delayed after the airport management system developed a glitch on Tuesday.

The computer software, which carries out vital airport functions, crashed for more than an hour causing the flight display and check-in counter screens to go blank.

Here are all the details about the incident –

• The technical glitch made it difficult to carry out the check-in and baggage handling process from 4:45 p.m. to 6 p.m.
• Flights which were ready to depart post 5:15 p.m. were majorly affected.
• Most of the flights got delayed between 6 p.m. and 7:30 p.m.
• Even though the system was restored by 6:00 p.m, the airport saw a delay of many departure flights post 8 p.m.
• Almost 50 flights were delayed for more than 30 mins due to the system glitch

The major congestion at the airport was caused at Terminal 2 of the Chattrapati Shivaji International Airport.

With the check-in counter and flight display screens blank during peak hour airport traffic, the queue at different airline counters grew with every passing minute. Airlines handled check-in manually till the error was fixed.

Mumbai International Airport Limited (MIAL) released a statement saying that they regret the inconvenience caused to passengers due to the unexpected management software glitch. Their team resolved this issue in the shortest possible time to resume flight operations at the airport.

The Mumbai airport is the second busiest in the country after Delhi’s Indira Gandhi International Airport. Last month, Mumbai airport was ranked the fifth least punctual in the world in a study by OAG, a global leader in flight information.